“The material and the craftsman’s thoughts change together in a progression of smooth, even changes until the mind is at rest at the exact instant the material is right”—Robert Pirsig › Zen & The Art of Motorcycle Maintenance
In the summer of 1999, we toured the rugged island of Vinalhaven off the coast of Maine. We learned all about its rich history as a granite source for the architecture boom of the early 20th century. We had been seeking out like histories for years and felt that they all deserved a wider audience. We decided then-and-there to start-up a “digitization service” for local / regional historical organizations. Our plan was to create digital archives of local historic collections and push it all online. Our goal: preservation and presentation. Kerri suggested a spot-on name that would stick: “in heritage.” On August 14, 1999, we purchased our domain name and InHeritage was born … We had also created a service years ahead of its time (back when hosting plans were measured in MBs) that was beyond the financial reach of most small societies.
Luckily, our initial marketing drive uncovered an even greater need: web development specifically geared for the historical and non-profit communities … From the beginning our clients, their requirements and budgets have come in all sizes. Key to our ability to work across such a wide spectrum has been our talented network of sole proprietor professionals and strategic small business partners. Each network partner is vetted and added for a specific developmental role, each eager to supplement and round out our internal skill-set with their own creative professional ability. We are literally a two-person shop, with a virtual staff of dozens.
We have seen many technologies deemed “revolutionary” in their day come-and-go. But the advent of open-source content-managed systems redefined our entire approach. In step (and in answer to a notable lack of focus in the greater industry), we invested significant resources in serving the whole of site operations—the universe of vital services beyond just design / development (third-party IT services, events / e-marketing services, eCommerce, etc.). Having come to realize that our service model applies naturally to the needs of small- to mid-sized commercial services ventures, we diversified our message to include them all alongside our roster of historical societies and sites. Redefining who and how we serve brings us to this era of dynamic device-independent solutions. And though technology and standards are in continual motion and our approach will continue to evolve, our core inspiration—custom development designed to showcase quality authoritative content—remains the hook on which we have proudly hung our hats since August 14, 1999.